Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

When placing your orders for fulfilment with Merigold LTD, you’ll have three different shipping options: StandardRecorded and Courier with 1-4 working day delivery. Shipping costs are based on the weight of your parcel, the shipping method and the destination it’s being shipped to. All parcels heavier than 0.6kg (UK) or 0.3kg (rest of the world) will default to DPD as this is the cheapest shipping option.

How Long Will it Take To Get My Package?

Normally, delivery will take up to 3-4 days depends on service. All delivery estimates are based on quotes supplied by the relevant courier, so they can’t be guaranteed by Merigold. If your parcel is not delivered within the estimated window then it’s very likely there has been a delay in transit.

How Do I Track My Order?

You will receive tracking code and also you can track details on out site. TRACK

Do I Need A Account To Place Order?

Yes! you do need an account to locate your order.